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EmilyCash

Defusing Conflict: Strategies for De-escalation

$25.00

Emily R. Cash, Psy.D., offers practical strategies for de-escalating conflict in a ministry setting.

Product Description

Overview

Emotions and tempers can flare quickly in our busy, high-stress world, and digital communication adds a new and often complex layer to personal and professional relationships. Careful communication and intentional self-care are critical to navigating tense interpersonal and online interactions. Emily R. Cash, Psy.D., offers practical strategies for de-escalating conflict in a ministry setting.

Learning Outcomes

Participants will:

  1. Identify practical strategies for defusing interpersonal conflict;
  2. Learn skills for navigating conflict in the digital world; and
  3. Discover tools for self-care and setting appropriate boundaries.

Reflection Questions

Questions for reflection and discussion prior to the learning session are provided below.

  1. What is my approach to conflict? Do I tend to avoid it or confront it directly?
  2. How does interpersonal conflict affect me emotionally? Spiritually?
  3. What are my personal “hot buttons” in times of conflict?