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Working with Challenging Personalities: Communication Skills and Case Studies

$25.00

Emily R. Cash, Psy.D., identifies communication skills for ministering to individuals with complicated personalities.

Product Description

Overview

We all encounter individuals with challenging personalities, and learning to communicate with those people successfully can improve the effectiveness of daily ministry. In the continuation of “Navigating Challenging Personalities: Strategies for Success,” Emily R. Cash, Psy.D., reviews the basic characteristics of personality disorders and identifies communication skills for ministering to individuals with complicated personalities. The presentation includes review of case examples and discussion of real-world challenges facing ministry leaders.

Missed “Navigating Challenging Personalities: Strategies for Success” in 2013? Purchase it on-demand!

Learning Outcomes

Participants will:

  1. Review the basic characteristics of common personality disorders;
  2. Learn communication skills for working with individuals with a personality disorder; and
  3. Explore case studies of personality disorders often encountered in pastoral and community life.

Who Should Participate

Priests, deacons, men and women religious, lay ministers, and those involved in vocations, formation, or clergy and ministry personnel needs.

Reflection Questions

Questions for reflection and discussion prior to the learning session are provided below.

  1. What type of challenging personalities have I encountered most frequently in my ministry?
  2. Are there communication strategies that I have used successfully with these individuals? What doesn’t work?
  3. What are some concrete ways I can make sure to take care of myself when working with challenging individuals?